1- INFORMATION WE COLLECT
A- PERSONAL INFORMATION
“Personal Information” is information through which you can be personally identified. We only collect Personal Information that you voluntarily provide to us, which may include your name, address, email address, telephone number, and credit card or other billing information. We collect information about you when you register with us, when you complete online forms and when you contact us online. We use that information to better serve you whenever you visit this website.
If you purchase our Services, you may be required to provide financial information, such as your credit card or bank account number, for Stripe, our third-party payment processor. We do not collect or store such financial information and we are not responsible for the collection or storage of such information by third parties. We will, however, have access to certain information associated with your account should you purchase the Services, including the amount and date of the purchase.
B- GENERAL INFORMATION
“Cookies” are small data files that are stored on the hard drive of the computer you use to view a web website. Every computer that accesses our website is assigned a different cookie by us.
“Web Beacons” are graphic image files imbedded in a web page typically used to monitor activity on a web page and send back to its home server (which can belong to the host website, a network advertiser or some other third party) information from your browser, such as the IP address, the URL of the page on which the beacon is located, the type browser that is accessing the website and the ID number of any Cookies on your computer previously placed by that server.
C- THIRD PARTY INFORMATION
We may allow third parties to place and read their own cookies, web beacons, and other technologies to collect information through the Services. For example, our third-party service providers may use these technologies to collect information that helps us with traffic measurement, research, and analytics.
The information collected and stored by third parties remains subject to their policies and practices. We do not control these third parties’ tracking technologies or how they may be used.
We currently use the services of the following third-party vendors, who may collect your information. You can click on the hyperlinks below to view their privacy policies.
Google Analytics https://policies.google.com/privacy
2- INFORMATION USE AND SHARING
A- WHAT DO WE DO WITH YOUR INFORMATION?
When you browse our Site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We may use your Personal Information to do the following:
- Set up your account
- Process and complete your orders and make a record you purchases
- Respond to your inquiries, complaints, and other communications
- Contact you with customer service information
- Cross-reference with other Personal Information we may have acquired about you or may acquire about you through other sources
- To notify our strategic partners in the event you request collateral services; for profiling and/or demographic purposes
- To update you on special offers, product announcements and other information related to our service
- To tailor content we display to you and offers we may present to you, both on the Service and elsewhere online.
- To enforce and comply with the law, including to conduct an investigation, to protect the property and rights of Company or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity.
- To Comply with Legal Obligations. We need to use and disclose Personal Information in certain ways to comply with our legal obligations.
We may also occasionally contact you to gather customer service information to help us determine how we can improve our services and products to better meet your needs, if you opt in to share your Personal Information and to receive such information. We may also use your Personal Information to send you special promotional offers related to our service, if you opt in to share your Personal Information and to receive such information.
B- THIRD PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your Personal Information will be handled by these providers.
When you click on links on our store, they may direct you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.
When you provide us with Personal Information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your Personal Information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
Should you choose to want to withdraw your consent after you opt-in, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at help hello@NitoBikes.us or mailing us at:
Bella Moto, LLC DBA Nito Bikes
5999 Center Drive, Suite 100
Los Angeles, CA 90045
5- SECURITY AND PHISHING
We take a number of steps to protect your data, but cannot guarantee security. We take commercially reasonable steps to help protect and secure the information collected and stored about Users. All access to the Site is encrypted using industry-standard transport layer security technology (“TLS”). When you enter sensitive information (such as payment information), we encrypt the transmission of that information using secure socket layer technology (“SSL”). We also use HTTP strict transport security to add an additional layer of protection for our Users. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while we strive to protect your Personal Information, we cannot ensure and do not warrant the security of any information you transmit to us.
Phishing websites imitate legitimate websites in order to obtain personal or financial information. Identity theft and the practice currently known as “phishing” are of great concern to us. For more information about phishing, visit the website of the Federal Trade Commission at: http://www.consumer.ftc.gov/articles/0003-phishing. In addition, if you believe you have received an email or had a similar interaction with a third party pretending to be Nito Bikes, please report it at hello@NitoBikes.us.
6- ACCESSING AND CORRECTING YOUR INFORMATION
If you wish to access, update, correct, or delete any Personal Information in our possession that you have previously submitted via the Services, you may log into your account and make updates. If you wish to make changes not available through your account settings, please contact us at hello@NitoBikes.us.
7- CALIFORNIA RESIDENTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a calendar year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please send an email to hello@Nitobikes.us.
If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided and include the email address associated with your account and a statement that you reside in California. We will make sure that the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.
To request any other changes or information about our collection, use or disclosure of your information, please email us at hello@NitoBikes.us.
8- CHILDREN UNDER THE AGE OF 16
Our Services are intended for users who are 16 years of age and older. If you are under the age of 16, you are not permitted to submit any Personal Information to us. If you believe we might have any information from or about a child under 16, please contact us at hello@NitoBikes.us.
9- INTERNATIONAL USERS
Please note that the Services are directed towards users who reside in the United States. By using the Services, you consent to the collection, storage, processing, and transfer of your information in and to the United States, or other countries and territories, pursuant to the laws of the United States. Some of these countries may not offer the same level of privacy protection as your own.
10- CHANGES TO POLICY
11- CONTACTING US
Bella Moto, LLC DBA Nito Bikes
5999 Center Drive, Suite 100
Los Angeles, CA 90045